Recent Posts

One City Marathon

3/5/2018 (Permalink)

Community One City Marathon Vanessa giving away some goodies!

Over the weekend SERVPRO of Newport News had the pleasure of participating in a huge city marathon. The marathon is actually 26.2 miles long, those runners ran almost all around key areas of Newport News. The marathon started near Newport News park, and ended on 25th street. How crazy is that? Thats almost a 20 minute drive, imagine how long it took those participants to run it! One of our own marketing representatives, Vanessa was out there since before 7am to give out cookies and Gatorade for the runners. Of course she was there until the last runner was able to get some treats from us. SERVPRO of Newport News was able to participate with the Villanueva Agency Ltd. - Nationwide Insurance. We had such a fun time and cant wait for the next marathon to take place!   

Furnace Maintenance Tips To Keep You Cozy This Winter

2/26/2018 (Permalink)

1. Give your unit a once-over

The first thing you need to do when maintaining your furnace is a spot-check of the entire system. Visually check your furnace for any signs of damage—warning signs generally include combustion residue or soot around the unit, cracks in your ducts, and debris around the flue and/or vents. Make sure the pilot light is on and that the flame is a steady blue, not flickering yellow or orange. Finally, don’t forget to inspect exterior vents and the portions of your HVAC Systems that are kept outside since any debris or buildup of leaves, snow, and ice can wreak havoc on your system over the winter and make your unit unusable in the spring and summer months.

2. Clean out your vents

Although it may seem obvious, cleaning the heating vents around your home is one of the most important regular furnace maintenance jobs you can do and requires little to no specialist knowledge. In order to keep your furnace running efficiently throughout the winter, make sure to vacuum your floor vents and remove dust and debris from all of your vents throughout the house. In addition to helping your furnace work better, this basic cleaning task will drastically improve the air quality in your home (a dirty furnace vent will just blow dust and other particles around your home whenever the heating comes on).

3. Inspect furnace filters

If you don’t mind doing some DIY furnace maintenance, you can inspect and clean the filters inside your furnace on your own. However, before you open your furnace unit, make sure it is completely cooled and switched off. Disposable filters—usually made from fiberglass or pleated fabric paper—should be changed around every three months, while permanent filters should be washed and cleaned regularly during the heating season as best practice.

4. Protect your home

After you’ve successfully inspected, cleaned, and repaired your furnace, you can further ensure that your home is safe by installing a carbon monoxide detector near your HVAC unit. In addition to a smoke or heat detector, a carbon monoxide detector is essential for any homes that are heated with gas (remember that this also applies to fireplaces.) Simply place the detector near your furnace (see instructions for specific placement distances) and turn it on, making sure to test it regularly.

Now that you’ve taken all necessary winter prep precautions, you can enjoy a cup of hot chocolate in front of the fireplace!

It is important to use an IICRC Certified Company

2/24/2018 (Permalink)

It it extremely important to use an IICRC Certified company to perform water restoration.  

An IICRC (Institute of Inspection Cleaning and Restoration Certification) Restoration Company has specialty trained technicians who are educated in water restoration. Our water restoration trained technicians are on call 24 hours a day, 7 days a week because water damage never happens at a convenient time.

The damage water can do to a home is often underestimated and what was just some water on the floor can escalate into secondary damage like mold and wood damage. The source of the water can hold unseen dangers and put your family at risk.

Once our water restoration technician arrives at your home, they will begin the drying process to prevent secondary damage that comes from water sitting around for extended periods of time. Our technicians will remove all wet and un-salvageable items from your home. Organic material such as drywall and carpet padding will hold moisture and foster the growth of mold.

Your home will be dried using a combination of dehumidifiers and air movers which assist the dehumidifiers to work efficiently. The quicker your home is dried out, the quicker you and your family can return to your routine.  

Do you have Mold under your Home

2/19/2018 (Permalink)

Mold Damage in the Hampton Roads are can spread through a home in as little as 48 hours. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to it natural or baseline level. Some restoration business advertise "mold removal"and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors. 
  • Mold spores are microscopic and float along in the air and may enter your home through window, doors or AC/Heating systems or even hitch a ride indoors on your clothing or a pet. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem area. 
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Residential Services

2/6/2018 (Permalink)

You have so much invested in your home... Choose SERVPRO of Newport News to protect your most valuable assets.

You invest your time, energy, and hard earned resources to maintain, protect and increase the value of your home. 

You need work done on your home? You should expect the very best at a fair price. SERVPRO of Newport News are committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for your entire home.  

What we can do for you?

Fire, Smoke, and Soot Cleanup and Restoration: Pretesting helps SERVPRO of Newport News determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 

Water Removal and Dehumidification: SERVPRO of Newport News can identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 

Crime Scene, Biohazard and Vandalism Cleanup: SERVPRO of Newport News are trained to safely and effectively clean bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.  

Mold Mitigation and Remediation: SERVPRO of Newport News work to control and remove mold contaminants while protecting the health and safety of building occupants.

Air Duct and HVAC Cleaning: SERVPRO of Newport News can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality. 

Carpet and Hard Floor Cleaning and Care: SERVPRO of Newport News use the latest IICRC training as we as state-to-the-art equipment to remove entrapped soils from deep within your carpets pile and backings. 

Stain Removal, Stain Resistance Applications: Using IICRC standards for carpets as a guide, SERVPRO of Newport News will show you what cleaning options would be best for your carpets level of soiling and explain the benefits of soil protection. 

Odor Identifications and Deodorization: SERVPRO of Newport News will find the source of the odor and determine the best methods to neutralize and eliminate the odor form your home. 

Give us a call at 757-244-8467 to help you with your residential services! 

Restore Your Carpet Back With These Tips!

1/29/2018 (Permalink)

During the winter, people close their homes to keep out the cold weather and heat their homes more efficiently. However, with your home closed up, dirt, dust mites, and other airborne debris will circulate through the home and settle into the carpet. 

Vacuum often
To protect your carpet, vacuum entrance areas and high-traffic areas twice a week and the rest of the carpeting at least weekly. Oily soils attract oily soils, and frequent vacuuming will reduce soil buildup.

Start with a clean bag or filter
A dirty bag, dirt cup or filter can cut a vacuum’s suction power in half. The main reason bagless vacuums stop working is that the filters aren’t changed often enough. Replace or wash (if possible) the filters on bagless vacuums every three months. Replace vacuum bags when they’re three-quarters full.

Vacuum at the right speed
Vacuum slowly enough to get out as much dirt as possible. Make one quick pass over low-traffic areas and two slow passes over high-traffic areas. Two slow passes removes ground-in dirt more effectively than several fast passes.

Use walk-off mats
Use walk-off mats inside and out to keep dirt off the carpeting. Coarse-textured mats outside your doors remove soil and will make a how to clean carpet project easier. Water-absorbent mats inside prevent wet shoes on the carpeting.

Here at SERVPRO of Newport News we offer FOUR types of cleaning methods, depending on the soil level. For more answers about carpet cleaning give us a call at 757-244-2467, ready 24/7 for you! 

Water Damage Should Be Cleaned Up By Professionals

1/22/2018 (Permalink)

Water Damage Water Damage Should Be Cleaned Up By Professionals Water Damage

When waster damage threatens your home you need to act fast. Pools of water can hide in your home in hidden areas. Some common places for water damage to occur include:

  • ceilings
  • walls
  • floors
  • atticks
  • roofs

If by chance you find water damage here are a few steps you can follow:

  1. If you can, locate the problem area
  2. Take any necessary steps to prevent any further damage. You may need to soak up standing water on the floor with towels, unplug leaky appliances, or shut off your homes water supply
  3. Call SERVPRO of Newport News at         757-244-8467

There is always the right way of calling SERVPRO of Newport News, we are the professionals that can help 24/7. We make it seem "Like it never even happened."

Smoke Damage Can Occur After Any Fire

1/16/2018 (Permalink)

Smoke damage is physical damage that is caused from the smoke created by a fire, but not the fire itself. More damage is caused by smoke than by the actual flames. Quick action is the only way to minimize the destruction. Within hours after a fire all surfaces begin to suffer from fire and smoke damage. 

  • Wooden furniture may require refinishing 
  • Metal begins to rust, pit, and corrode
  • Painted walls begin turning yellow
  • Clothing can become permanently stained
  • Flooring may require refinishing or replacement

It left untreated, within weeks the restoration process will take longer and cost more.

The structure may continue decorating if not property restored by professionals. 

Professionals like SERVPRO of Newport News being only a call away at 757-244-8467. Were here to make it seem "Like it never even happened." 

Frozen Pipes Can Lead Pipes To Burst

1/9/2018 (Permalink)

Busted pipes is an enormous inconvenience and hazard. There are a number of potential reasons why pipes inside a home can experience too much stress, and burst. This time of year, the main reason why is due to extreme cold temperatures. 

But Why? Cold water can cause serious issues when is affects the water supply pipes. Ice has more volume than water so when water freezes inside a pipe, it expands and increases pressure in the pipe. The building pressure needs to escape so it literally burst right out of the pipe. 

How can I prevent frozen pipes?

Keep garage doors closed, especially if they are water supply lines in the garage. 

Open kitchen and cabinet doors to allow warmer air to circulate around the plumbing.

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe even a trickle, helps prevent pipes from freezing.

Keep the thermostat to the same temperature during day and night. 

If you plan to be away during the cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. 

But, if those pipes due decide to burst and cause water damage, you can always call SERVPRO of Newport News at 757-244-8467. We will gladly help, and make it seem "Like it never even happened." 

Firework Fire Prevention

12/27/2017 (Permalink)

Fire Damage Firework Fire Prevention HAPPY NEW YEAR

New Year’s Eve is a wonderful time to celebrate the start of a new year. Fireworks are always a fun way to celebrate, and also very common. However, If they are not used correctly things can turn out bad...

In 2013, fireworks caused an estimated of 15,600 reported fires in the Unites States.

If you due choose to set fireworks off on your own, here are some tips to prevent a firework fire from happening:

  • Never allow children to handle fireworks
  • Dispose of spent product by wetting it down and placing it in a metal trash can away from any building until the following day
  • Never try to re-light or pick up fireworks that have not ignited fully
  • Light fireworks one at a time, and then move back quickly
  • Make sure fireworks are legal in your area before buying them
  • Read and follow all warnings and instructions
  • Wear eye protection

If anything you can always call SERVPRO of Newport News at 757-244-8467

SERVPRO of Newport News wish you a safe and Happy New Year!