What our Customers say...


SERVPRO did a great job today. Showed up within 1-hour of the call I placed to you guys.  Showed up with a team of 3-4 guys. Were out of here within an hour or so. Great job by them. This seems to be the norm with you guys and it is much appreciated.

I would highly recommend SERVPRO® Of Newport News. They were all very fast, efficient and polite.

I'm just taking a concise moment to thank SERVPRO for doing such an astonishing-noteworthy job on my carpet. When I returned home that evening I was completely "amazed". I thank you for your absolute kind and courteous customer service. I am a SERVPRO customer for life.

The crew was very professional, courteous, and explained everything in detail. They went above their duty of replacing ducts that I missed.

I could not have asked for a better group of gentlemen to be in my home! They were professional in every way! This was our first time ever having a situation like this and they were very helpful in making me feel comfortable about the process. I appreciate all of their hard work!

Everyone was very helpful and understanding. We appreciate all of the hard work. Thank you so very much.

Fast and friendly service

Great Job!

The SERVPRO team was excellent. They went above and beyond what we were expecting. SERVPRO of Newport News was a blessing during a stressful situation in our lives.

I would just like to personally thank the SERVPRO team for addressing the emergency water situation at our office. Your service was exceptional.

SERVPRO of Newport News was very fair on cost, and did a great job on clean up.

Great team, very professional, and nice to talk with. I will call again!

Excellent service! I was extremely pleased with work throughout the duration of service.

Thank you so much for helping us get our house back to normal quickly!

It is with great pleasure that I write to applaud your organization for the great service I received over the last few weeks. It is important that the staff members be recognized and commended for their excellent service. From their initial call, getting someone out quickly, and having great work done to my home, I am grateful. I am looking forward to the ongoing relationship with your company and wish it all the very best in its future endeavors.

All of your employees were excellent. They were very professional, kept me informed about the process, and worked hard.

I had a young man by the name of Dylan do a water job for me an let me tell you he was so professional.

It is my pleasure to commend SERVPRO of Newport News for the assistance they delivered to my family during the past five months. Without the mitigation assistance and encouragement of this team, we would have lost everything.