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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

What Is Covered On Your Insurance Policy?

9/21/2022 (Permalink)

What On Your Insurance Policy?

The first step is to consider whether water damage is covered by your business insurance policy. The only way to be sure you have appropriate cover is to discuss your concern directly with a representative from your insurance company. There are a few general areas where policy holders have questions: 
Are bursting pipes covered? 

This is an important point, particularly in areas where freezing temperatures are an issue. Hidden pipes that freeze and burst are of significant concern. Much of the time, these damages are covered by commercial property policies. 
Slightly cracked and broken pipes that result in gradual damage pose a separate problem. These damages, whether the result of normal wear and tear or due to owner negligence, are commonly excluded from insurance coverage. 
Floods are also a common exclusion on commercial property policies. Sometimes property owners purchase additional coverage specifically for floods. 
Imagine that one of your pipe's bursts over a weekend when no one is there to notice the water. Floors, carpeting, walls, cabinets, and anything on the floor could be completely soaked before anyone notices. In this case, insurance coverage is absolutely necessary for complete water cleanup. 
Learn About Risks and Prevention 
Once you have an appropriate water damage insurance policy in place, discuss potential risks and preventative steps you can take. Insurance representatives are often valuable resources with suggestions specific to the Newport News, VA community and specific to your type of business. 

Water Damage In Office Building

10/8/2021 (Permalink)

Commercial water damage is a job for professionals, and were just the right professionals you're looking for. Here at SERVPRO of Newport News we have a ton of experience when it comes to water damage. Water damage in commercial buildings is a serious problem that should be addressed as soon as possible. There are many causes of water damage, like damaged windows, roof leaks, damaged pipes, sewer clogs, HVAC leaks, and sprinkler system leaks.

When water damage occurs, call SERVPRO of Newport News because steps could be missed, let us worry about it so you don't have to.

Here at SERVPRO of Newport News, we will respond quickly with the right equipment to dry and help protect your business. Even small water damage has the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. If you have any questions or need help to ensure your business is drying properly give us a call at 757-244-8467.

We Can Help Finish Your Project

10/8/2021 (Permalink)

Working on reconstruction, or remodeling your business? Well here at SERVPRO of Newport News we can help you finish the project! You want your business to look its best when it's go time, and we are here to help. SERVPRO of Newport News provides cleaning services to give your business that extra touch. We help with carpet, resilient non-resilient floor prep and finish, ceiling, walls, and cleaning, deodorization, air duct cleaning, debri removal, and window cleaning. We help you prepare for interior designing. There is so much to worry about when opening a business. Have us help you! Give SERVPRO of Newport News a call at 757-244-8467 if you have any questions about our services. We will have your business look beautiful and ready for opening! We are open 24/7, 365 days a year for any other restoration needs as well. Don't hesitate to give us a call. 

When You Need To Get To Business QUICK

10/8/2021 (Permalink)

When damage occurs to your home or business this is the process we will use to try to figure out how to stop further damage, fix the problem, and then make it “Like it never even happened.” 

Here is how the SERVPRO of Newport News process works...

Within 1 hour from notice of loss, we will contact you to arrange for service. You will know help is on the way. 

Within 4 hours, we will be on site to start mitigation services. The key to reducing damage and saving money is responding quickly to damage. 

We then give you a detailed explanation, a trained, uniformed, and equipped professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

Next is pretesting, we begin pretesting for restorability, working from the source of the damage outward.

Within 8 hours of an on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager. 

Now we have the good part...the Cleaning and Restoration step. We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. 

Lastly, we have the final walk-through. After the work has been completed. a final walk-through will be conducted to help ensure satisfaction will our results. 

SERVPRO's 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expense from secondary damages. 

Give us a call at 757-244-8467

Water Damage and Your Business

6/1/2021 (Permalink)

When water damage threatens your business or office, you need to act fast. Pools of water can hide in your business in hidden areas. Some common places for water damage to occur include: 

  • ceilings 
  • walls 
  • floors 
  • attics 
  • roofs 

If by chance you find water damage here are a few steps you can follow: 

  1. If you can, locate the problem area 
  2. Take any necessary steps to prevent any further damage. You may need to soak up standing water on the floor with towels, unplug leaky appliances, or shut off your office water supply 
  3. Call SERVPRO® of Newport News at 757-244-8467 

Calling SERVPRO® of Newport News is the right way to help handle your commercial water damage, we are the professionals that can help 24/7. We make it seem "Like it never even happened." 

Why Have an Emergency Ready Profile

5/17/2021 (Permalink)

Give us a call at 757-244-8467

According to FEMA, around 40% of businesses fail to reopen after a disaster. To make things worse, the United States Small Business Administration found that over 90% of businesses close within 2 years of a disaster. These statistics may be alarming, but you can lessen the impact of a disaster if you make preparations in advance. One of the easiest ways to prepare is by creating an Emergency Ready Profile. 

All of Your Business’ Vital Information 

An Emergency Ready Profile (ERP) is a document comprised of all of your business’ vital information. It includes emergency contact information, utility shut-off locations, and other information you or your employees might need in an emergency situation. 

Your local SERVPRO® franchise will create an ERP for your business—free of charge! A representative will come in and ask a few questions, then get the necessary information regarding shut-offs and emergency exit points. The whole process should take no more than a few minutes of your time! 

After your representative compiles the documents, they will present both a physical and a digital copy of the ERP. And in some cases, they will give a copy to your local fire department to have for their own records. 

Recovering Your Business 

After a disaster, your priority should be to get your business back to its normal operations. Fortunately, an ERP allows you the opportunity to quickly respond and take crucial actions. If you would like an ERP for your business in the Hampton Roads area, call SERVPRO® of Newport News today at 757-244-8467