Recent Posts

Summer Campfires

7/6/2021 (Permalink)

campfire give us a call at 757-244-8467

As it gets warmer a lot of us are doing outdoor activities which can include campfires while camping! 

Camping requires building your own fire and cooking up your own food in the wild. If you dont know how to do it correctly you could get yourself in trouble with a fire.

Here are some safety tips when dealing with fire while camping. 

You wanna be 15 inches away from existing structures, trees, greenery, and tents. 

Pull out your fire before leaving the fire pit

Be sure the match is out cold by breaking it before discarding

Always keep a pail of water and a shovel nearby in case the fire gets out of control

Lastly, the suggested length of a roasting stick to minimize getting too close to the campfire is 30 feet.

Never leave children near an unattended campfire! 

As always give us a call at 757-244-8467 if you need any help with your restoration needs.  

Soot Removal in Newport News Home

7/6/2021 (Permalink)

Soot Give us a call at 757-244-8467

Do you know what soot is?

Soot is a black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.

Soot is so small, soot is typically 2.5 micrometers our even SMALLER. Because its so tiny it get almost everywhere and inside everything so its important to get professionals out there to remove the soot. 

You wanna make sure you have the right people getting that nastiness out. Here at SERVPRO we have cleaned so many homes and have much experience. 

Here at SERVPRO of Newport News we have a dedicated team to clean off everything in your home after a fire. We have so much experience when it comes to fires so you can always have trust in us to get rid of all that soot.

You can give us a call  24/7 at 757-244-8467! Were always ready to help

Tropical Storm Elsa

7/6/2021 (Permalink)

Tropical Storm Elsa Give us a call at 757-244-8467

As we are in hurricane season we got our first hurricane that that has started to brew.

As it begins to hit Florida it looks like it has dropped to a tropical storm. 

ABC News is expecting Elsa to be around our area Thursday evening so we still have time to prepare.

Just in case things go south, but they aren't looking like they are here are some tips

  • Have emergency food and water supply
  • An emergency medicine supply.
  • Emergency power sources such as flashlights (don't forget extra batteries).
  • Safety and personal items.
  • Important documents, including medical documents, wills, passports, and personal identification.
  • A fire extinguisher.
  • Lastly, have our phone number if any leaks happen in your home

We are always working around the clock no matter what time of day. We are open 24 hours a day. 7 days a week. We are always here to help. 

As Hurricane Season Approaches

6/30/2021 (Permalink)

Hurricane Season Sign With Lightning Give us a call at 757-244-8467

Do you know when hurricane season starts?

Hurricane season started June 1st and goes until September 30th. Time is money, the faster you deal with your problem the less money you spend here trying to get your home or business back to normal. 

Heres some helpful tips from your friends at SERVPRO of Newport News. 

When it comes to your home make sure to cover all your windows with plywood to protect your windows from high winds. Bring in all outside furniture if they are unable to be tied down. Trim those trees so they can be wind resistant. Turn off all utilities and keep the refrigerator door closed to prevent food from going bad. Turn off all propane tanks and ensure there is a supply of water for sanitary purposes. 

Now when it comes to your business carefully assess how your company functions, both internally and externally. Identify operations critical to survival and recovery. Lastly, plan what you will do if the building is not accessible. 

Try to keep these tips in mind as we are in the beginning of hurricane season. Luckily there are no hurricanes in sight for the east coast but we can never be too sure! 

If you need any cleanup due to a hurricane you can always give us a call at 757-244-8467!  

Fire Damage Tips

6/2/2021 (Permalink)

House on Fire Give us a call at 757-244-8467

Here are some emergency fire damage tips to keep in mind... 

  • Keep hands clean 
  • Limit movement in the home to prevent further damage 
  • Place dry, colorfast towels or old lines on carpeted traffic area to prevent more soiling 
  • If electricity is off, empty freezer and refrigerator and prop doors open 
  • Wipe soot from chrome on faucets and appliances then protect with a light coating of lubricant 
  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Newport News 
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Newport News 
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service 

Give us a call at 757-244-8467 we are available 24/7 

What Is Covered On Your Insurance Policy

6/2/2021 (Permalink)

Insurance Policy Give us a call at 757-244-8467

The first step is to consider whether water damage is covered by your business insurance policy. The only way to be sure you have appropriate cover is to discuss your concern directly with a representative from your insurance company. There are a few general areas where policy holders have questions: 
Are bursting pipes covered? 

This is an important point, particularly in areas where freezing temperatures are an issue. Hidden pipes that freeze and burst are of significant concern. Much of the time, these damages are covered by commercial property policies. 
Slightly cracked and broken pipes that result in gradual damage pose a separate problem. These damages, whether the result of normal wear and tear or due to owner negligence, are commonly excluded from insurance coverage. 
Floods are also a common exclusion on commercial property policies. Sometimes property owners purchase additional coverage specifically for floods. 
Imagine that one of your pipe's bursts over a weekend when no one is there to notice the water. Floors, carpeting, walls, cabinets, and anything on the floor could be completely soaked before anyone notices. In this case, insurance coverage is absolutely necessary for complete water cleanup. 
Learn About Risks and Prevention 
Once you have an appropriate water damage insurance policy in place, discuss potential risks and preventative steps you can take. Insurance representatives are often valuable resources with suggestions specific to the Newport News, VA community and specific to your type of business. 

What's the point of a Containment?

6/2/2021 (Permalink)

Mold Containment Give us a call at 757-244-8467

SERVPRO® of Newport News is asked many times why placing a Containment is important and if it's really necessary.  Well the answer is Yes! Containments are very important and can play a huge role in Fire, Water and Mold Damage Restoration Losses.   

A Containment is placed to control the environment, minimize the work space and/or to keep something that can potentially be harmful under control and to avoid cross contamination.  In most cases Containments are placed to block the affected areas from the unaffected areas which stops the spread of any further contamination.  

Containment's are placed by using thick plastic sheeting with the assistance of tension/support poles or wooden frames and strong tape. The Containment's are usually placed around doors, openings, stairwells or even to divide rooms. 

It is recommended that no one enters through the Containments once set up and in place! 

For more Information on Containments or Concerns with Fire, Water and Mold Losses give us a call at 757-244-8467

Water Damage and Your Business

6/1/2021 (Permalink)

Water Damage in a Business Give us a call 757-244-8467

When water damage threatens your business or office, you need to act fast. Pools of water can hide in your business in hidden areas. Some common places for water damage to occur include: 

  • ceilings 
  • walls 
  • floors 
  • attics 
  • roofs 

If by chance you find water damage here are a few steps you can follow: 

  1. If you can, locate the problem area 
  2. Take any necessary steps to prevent any further damage. You may need to soak up standing water on the floor with towels, unplug leaky appliances, or shut off your office water supply 
  3. Call SERVPRO® of Newport News at 757-244-8467 

Calling SERVPRO® of Newport News is the right way to help handle your commercial water damage, we are the professionals that can help 24/7. We make it seem "Like it never even happened." 

Even though COVID restrictions are dying down, we are still here to help you out with COVID

6/1/2021 (Permalink)

COVID-19 Give us a call at 757-244-8467

As restrictions are dying down, we still are here if COVID-19 breaks out in your business. During this unprecedented time caused by the global pandemic of COVID-19, this is a reminder to our customers that we are specialist in cleaning services, and we adhere to the highest cleaning and sanitation standards.  

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease control and Prevention. We have years of experience in dealing either with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces include: 

  • Kitchen/Food Areas   
  • Bathrooms 
  • Schools/ Classrooms 
  • Offices  
  • Retail Spaces  
  • Water Fountains  
  • Shelving Racks  
  • Sales Counters  
  • Carpets/Rugs  
  • Stair Handrails  
  • Elevator Cars  
  • Playground Equipment  
  • Fitness Equipment  

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the corona virus. Multiple products in the SERVPRO® product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the corona virus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today-  

SERVPRO® of Newport News (757) 244-8467 

Water Damage After a Dishwasher Leak

6/1/2021 (Permalink)

Dishwasher Leaking and Man Is Stressed Out Give us a call 757-244-8467!

If you find your home flooded from a failed dishwasher, call SERVPRO of Newport News to properly remove the water and repair the damage. 

The Importance of Humidity Levels in a Water Damaged Home 

When you purchase a new dishwasher, you trust that the company who comes to deliver and install it knows what they are doing. However, sometimes you may run into a problem with it not being installed correctly, and you soon have a mess of water flooding your kitchen. You need to act fast to get the water cleaned up before it creates more damage than it already has. 

A leaking dishwasher can put many gallons of water out into your home very quickly. Once you get the water turned off and not flowing anymore, you need help in cleaning up the water damage, so it gets dried properly. SERVPRO of Newport News can come to your rescue anytime you need, so be sure to give us a call. 

As water damage technicians we always make a drying goal for any water damage situation. We also monitor the drying process each day to see whether the goal is being accomplished. A drying goal is a condition that we want to bring about in the affected area of your home. Our goal is to get your home completely dry again and to correct any damage which has happened due to the standing water. 

Our process includes moisture content readings from dry, unaffected contents and the structure. We take readings in percentage for wood materials and in points for materials which are not made of wood. 

Our technicians use drier air to increase the rate of evaporation. Drier air means air with low humidity. A relative humidity of less than forty percent is essential for an efficient drying process. Relative humidity of under forty percent lets us know that the air is dry and thirsty, and pulls more water out of materials. 

Measurements for relative humidity are however not as accurate as specific humidity readings. Reaching low relative humidity readings does not mean the structure is dry 100%, so we use specific humidity readings to make sure the humidity in the affected area is going down. When it is thoroughly dry, the specific humidity in the area should be the same or lower than the specific humidity in an area which was not affected. 

SERVPRO of Newport News ensures your home is dry again before we say the job is complete. Doing this avoids any additional damage in your home in the Hampton Roads area such as mold growth, give us a call (757) 244-8467 when you have a water damage problem